One of the biggest challenge groups face today turns out to be the optimization of their services. How can organizations maintain and even increase customer service levels while continuing tight management of operating costs, within a context of increasingly restricted budgets?
In such a setting, effective management of human resources as a whole and specifically, the staff’s working schedule becomes capital.
BiblioMondo has developed a brand new solution designed to facilitate the planning and management of your employees’ schedules. Mondo*Shift is an all-inclusive and customizable employee-scheduling software based on the unique needs of each organization, enabling managers to quickly and easily design work schedules to ensure optimal customer service while respecting the organization’s financial constraints.
«The right person at the right place
This sentence expresses very well any manager’s dream of optimal management for his team. Thanks to its flexibility and ease of use, Mondo*Shift can:
• Ensure that all needs in terms of staff availability are covered at all times
• Comply with collective agreements and/or your work rules
• Manage various employee availabilities
• Produce daily work schedules
• React immediately to absences
• Produce reports
Mondo*Shift’s powerful optimization engine AUTOMATICALLY creates schedules based on staffing requirements that always meet your organization’s policies. Let's consider some examples:
Replacing an absentee is now a breeze. Simply select the employee and mark him/her "absent". Mondo*Shift will then provide several replacement options, taking into account the availability of your other employees. If you require it, the software may adapt the absentee’s schedule by adding a day elsewhere in the usual time period covered by the schedule.
In addition to managing your short term absentees, our solution will allow you to thoroughly manage extended absences such as sabbatical, parental and emergency leaves. This will ensure maximum control of your staff resources, which will help greatly in maintaining high quality levels of customer service.
Forecasting needsDon’t like planning schedules? In this case, Mondo*Shift is for you. In preparing your schedule, it will consider almost anything ... including holidays, planned vacations, your labor needs within any timeframe (daily, weekly, monthly), etc. It will even provide a separate schedule to replace your absent staff.
You have multiple sites? No problem. In the blink of an eye, the multi-site tool plans a schedule accordingly and considers all your places of business. Specify the availability of your employees and Mondo*Shift will take care of the rest.
The multiple skills function of Mondo*Shift will maximize the use of your resources, whether you have one or several sites to cover. It will help you build the best possible schedule taking into account the availability AND skills of each member of your team.
Our software solution will build your schedule taking into account the various constraints imposed by your collective agreements, work rules and seniority. You will not generate staff resentment.
This next feature will delight your human resources managers. Mondo*Shift has a range of reports that will be particularly useful in maintaining the many facets of staff management:
• Budget reports
• Leave reports
• Unmet Needs reports
• Time Sheets
Mondo*Shift is a powerful tool for organizations. They use it to facilitate staff planning and create work schedules to optimize the use of their main resource, all the while providing a superior customer service offering.